At Jim Hay Estate Agents we are passionate about property and fully committed to offering the best possible service. Today, the property market is a little unstable with the current credit crunch, so it makes sense for us to offer another solution.

Jim Hay Lettings

Contact Susan Hay Lettings Manager:

Have you thought about letting your property? Letting can generate an income, easily meet your mortgage repayments or could be the start of a property portfolio.

Susan our letting agent can offer two types of services for prospective landlords:

  • Introduction of a tenant
  • full management of services

Full property management gives the landlord peace of mind that every possible query or repair will be taken care of without causing worry or stress. This option offers the following services:

  • Rental assessment of the property 
  • Advertising your property on our website, in our prominent office window and TV display unit as well as one advert within the local news publication (additional press adverts at an extra cost)
  • Erecting 'To Let' boards
  • Accompanied viewings
  • Finding a suitable tenant and credit check
  • Preparing an inventory for the property
  • Advisement of Council Tax and utility companies
  • Preparing the lease, inventory plus all additional paperwork
  • Checking in tenants and signing of the above
  • Collection of rent and deposits
  • Handling subsequent rent payments and forwarding them to your account
  • Annual gas and electricity safety checks
  • Organising extensions or alterations to the lease
  • Dealing with any repairs, arranging tradesmen
  • Checking out tenants at the end of the tenancy

The onus is on the landlord to take care of the tenants required needs. You must also ensure that your property has an up to date inventory and have met all safety legislation and take care of all the relevant paperwork.

Whatever option you choose this is imperative that when you become a landlord you register with the local authorities. This can be done online at with a 10% discount.

Guidance will be offered if necessary.

Health & Safety

Due to strict health and safety guidelines it is a legal requirement that every gas appliance and central heating system is inspected on an annual basis, again we can ensure that all certificates are kept in check Also, it is vitally important that your property is fitted with hard wired interlinked smoke alarms and carbon monoxide alarms. Electrcial safety certificates are also required by law as well as being a legal requirement it also offers peace of mind. 


We would generally advise that a deposit of one months rent is paid in advance. Deposits are hedl by a holding company such as Safe Deposit Scotland for the duration of the tenancy. Deposits are refundable at the end of a tenancy, providing the property and account is in order. Once a tenant has been checked out you are free to carry out an inspection of the property. We would recommend that an inspection be carried out shortly after the tenant vacates, if preferred we can inspect the property on your behalf.


It is the landlord's responsibility to ensure that the property is well maintained and repairs are carried out quickly. As letting agents we will ensure that fully qualified tradesmen carry out required repairs. We will authorise minor repairs to the cost of £150, but larger repairs must be authorised by the Landlord.

The Landlord & Tenants Act 1985 states:
It is implied as a convenient in the tenancy agreement that the landlord is:
a) to keep in repair the structure and exterior of the dwelling (including it's drains and gutters and external pipes.
b) to keep in repair and proper working order the installations in the dwelling, for sanctions and for the supply of water, gas and electricity as well as those for space heating and heating water.


If your rental property is subject to a mortgage then the lender must be informed before the tenant moves in. The lender may request a copy of the lease if required we can forward this. The lender charge a small administration cost.


As the landlord you are responsible for the building as well as the building's insurance. We will recommend to tenants that it would be advisable for them to have contents insurance for their belongings.

Please note that we would normally require two sets of keys for the property, the tenant will receive a set with the other being stored within our office for emergencies. The agreement that is signed does not cover periods when the property is empty.

We hope to ensure that you enjoy your letting experience.

Image of 11A  Drumlanrig Square
Hawick Hawick
11A Drumlanrig Square Hawick TD9 0AS.

Totally refurbished first floor flat, presented in walk-in condition and located in the ever popular West end of town.

2 1 1
Image of Gilbraehead Cottage Newcastleton Newcastleton
Gilbraehead Cottage Newcastleton TD9 0TG.

Delightful stone built detached cottage, located about 1.5 miles West of Newcastleton, with lovely open views of the Borders countryside

3 1 1
Image of 40  Wilton Hill Terrace
Hawick Hawick
40 Wilton Hill Terrace Hawick TD9 8BG.

Spacious detached 3 bed bungalow, situated in most sought after residential part of town.

3 2 2